Crew Resource Management (CRM)

General Subjects

5 modules

About Crew Resource Management Training (CRM)

Crew resources available need to be managed carefully at any given time to maintain the highest level of safety. Bringing all its resources together, Scandlearn has designed a psychologically-focused Crew Resource Management (CRM) e-course looking at human behaviour.

Over the years, the investigation into aviation accidents has shown that more than 70% of air crashes involve human error rather than adverse weather or equipment failure. These errors include a breakdown in leadership, teamwork/coordination and decision-making. The aviation community developed a new type of psychological training for flight crew, known as CRM, to counteract these errors and omissions.

Topics Included
  • What is CRM?
  • Accident rate over the past 40 years
  • L-H/L-S/L-E/L-L Systems
  • Our five senses
  • Human error
  • Decision-making
  • Stress - an instinctive defence mechanism
  • History of CRM
  • SHELL model
  • How the brain works, the reptile brain and the controlling brain
  • Short term, long term and motor memory
  • Swiss cheese model
  • Unintentional and intentional error
  • Fatigue
Regulatory Compliance

Our course closely follows the EASA regulations but is also suitable for operators complying with other standards globally.

Designed For

Course Content


General Principals


CRM and the individual Flight Crew member


CRM relevant to Flight Deck


CRM relating to the entire crew


Operational and organizational factors

Certification Test

Crew Resource Management (CRM)

For Individuals

Buy access to Crew Resource Management (CRM) on Scandlearn for a one-time fee.


* 30 days access from license activation date

For Organisations

Get Crew Resource Management (CRM) along with our other 300+ EASA-compliant aviation modules for your entire organisation with Scandlearn.


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