Crew Resource Management (CRM)

General Subjects

5 modules

~ 1 hour

About the training

Crew resources available need to be managed carefully at any given time to maintain the highest level of safety. Bringing all its resources together, Scandlearn has designed a psychologically-focused Crew Resource Management (CRM) e-course looking at human behavior.

Over the years, the investigation into aviation accidents has shown that more than 70% of air crashes involve human error rather than adverse weather or equipment failure. These errors include a breakdown in leadership, teamwork/coordination and decision-making. The aviation community developed a new type of psychological training for flight crew, known as CRM, to counteract these errors and omissions.


  • What is CRM?

  • History of CRM

  • Accident rate over the past 40 years

  • SHELL model

  • L-H/L-S/L-E/L-L Systems

  • How the brain works, the reptile brain and the controlling brain

  • Our five senses

  • Short term, long term and motor memory

  • Human error

  • Swiss cheese model

  • Decision-making

  • Unintentional and intentional error

  • Stress - an instinctive defense mechanism

  • Fatigue

Regulatory Compliance

Our course closely follows the EASA regulations but is also suitable for operators complying with other standards globally.

Designed For

General Principals


CRM and the individual Flight Crew member


CRM relevant to Flight Deck


CRM relating to the entire crew


Operational and organizational factors

Certification Test

Crew Resource Management (CRM)

For Individuals

Buy access to Crew Resource Management (CRM) on Scandlearn for a one-time fee.

For Organisations

Get Crew Resource Management (CRM) along with our other 300+ EASA-compliant aviation courses for your entire organisation with Scandlearn.


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