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course General Subjects

Special Category Passengers (SCP)

Featured image large-1
Injured man in wheelchair aboard aircraft
Cabin crew escorting minor in airport terminal

WHY LEARN SPECIAL CATEGORY PASSENGERS?

  • Ensure that your teams can confidently handle all sorts of passengers
  • Maintain compliance with EASA CAT.OP.MPA 155
  • Strengthen and safeguard the security of your operation
  • Foster an inclusive travelling experience for all passengers

Introducing the Special Category Passengers (SCP) course from Scandlearn. Providing all the training required for operators to handle the different types of SCP so that flight operations can be performed comfortably and safely for all passengers.

 

Why SCP Training Matters in Aviation

Common Occurrence
Everyday, all over the world, passengers that require special needs are handled by aviation professionals. Making SCP training a vital step for organisations to ensure that their teams are properly trained to handle these unique situations.

Increased Safety Levels
This training is not just about creating a comfortable flight experience for SCP but maintaining the highest level of safety for all passengers and the aircraft itself.

Efficient Processing
When an organisation's teams are well-versed with the different types and procedures relating to SCP, they will be able to operate far more efficiently and effectively. Saving time and money and ensuring that a professional experience is given during all stages of the flight.

 

Further Benefits of SCP Training

  • Raised Awareness: There are many types of SCP that are important to be familiar with.
  • Handling Procedures: Understanding how to manage different SCP and what procedures are required.
  • Inclusive Travelling: Foster a positive experience for SCP without making them feel like a burden.

 

Why Choose Our Course

  1. Important and In-depth Content: Our course covers every key aspect of SCP training and is applicable to Flight Crew, Cabin Crew and certain Ground Crew.
  2. Modern Training Approach: Like all Scandlearn courseware, this course is designed not only to train your team but to help make the training experience a better one with visually engaging course material.
  3. Competency-Based Training Approach: Our CBTA format focuses on knowledge, skills and attitudes enhancing learning outcomes.
  4. Regularly Updated: Scandlearn is dedicated to ensuring that our training stays up-to-date with the required frequent updates from regulators.

 

Course Structure

Our Special Category Passengers (SCP) training structures all SCP types into one module.

 

Created Using CBTA

This course is developed using our Competency-Based Training and Assessment (CBTA) training framework and can be found in our LMS course builder where it can be previewed and made available for your crew. Contact the Scandlearn training department at training@scandlearn.com if you have any questions.

Target Audience

This course is designed for teams that directly handle or may interact with SCP whilst performing their duties:

  • Flight Crew
  • Cabin Crew
  • Ground Crew

Compliance and Relevance


  • Regulatory Compliance:
    This course complies with all major regulations, including EASA CAT.OP.MPA 155.
  • Course Version:
    We continually update our content to stay at the forefront of industry needs and best practices, reflecting our commitment to providing the most up-to-date and relevant training.

Help Your Teams Better Handle SCP Today

Handle special passengers confidently and correctly with our Special Category Passengers (SCP) course. Provide your team with the know-how and expertise needed to manage all types of SCP safely and professionally.


TOPICS INCLUDED

  • Definition of SCP
  • Passengers with Reduced Mobility (PRM)
  • Wheelchair Passengers
  • Required Information by SCP
  • Safety Assistant
  • Group Seating of SCP
  • DEPU / DEPA / INAD
  • Unaccompanied Minors (UM)
  • Visually impaired passenger
  • Guide/Assistance Dogs

Scandlearn Presentation
  2 min     12 parts

Pre-Assessment
  2 min     3 questions

We would like to know a little bit about you
  2 min     3 questions

1. Special Categories of Passengers (SCP)
  25 min     27 parts      5 questions

Last questions before you leave
  2 min     3 questions

CERTIFICATION TEST
Special Categories of Passengers (SCP)

  5 min      10 questions

FEATURES

Scandlearn-aviation-training-cl-clock  38 min


Scandlearn-aviation-training-cl-general-subjects-2  General Subjects


Scandlearn-aviation-training-cl-modules  1 module


Scandlearn-aviation-training-cl-language-3  English


Scandlearn-aviation-training-cl-recurrency  Initial and recurrent


Scandlearn-aviation-training-icon-cl-mobile  Appstore and Google Play


Scandlearn-aviation-training-icon-cl-date-1  Course renewal: 12 months


Scandlearn-aviation-training-icon-cl-assessments-1  Assessments:

  • Question pool

Applicable for:

  Flight Crew
  Cabin Crew
  Ground Crew

REGULATORY COMPLIANCE

Our course closely follows the EASA regulations but is also suitable for operators complying with other standards globally.

Scandlearn-aviation-training-icon-flexi-2-1FLEXI PLAN

Pay-as-you-go plan with full access to all courses. Pay only for what you use.

Discounted rate: €15*

*A valid Evolve LMS license is required for this discount to apply. Learn more.

Scandlearn-aviation-training-icon-fixedFIXED PLAN

Unlimited access to our entire courseware library, flat monthly fee.

Discounted rates*

*A valid Evolve LMS license is required for this discount to apply. Learn more.

Scandlearn-aviation-training-icon-userINDIVIDUALS

Buy one-time access to this course from Scandlearn.

Standard rate: €30

A free user account is required to view your purchases, certificates and other features.

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Scandlearn powers training for over 600+ enterprises around the globe