Crew Resource Management (CRM) Course

WHY LEARN GLOBAL REPORTING FORMAT (GRF)?

This training is suitable for both winter and tropical runway surface conditions
The objective to give relevant, reliable information on the runway surface condition.
Explain the need for and fundamental requirements of the GRF for assessing and reporting runway conditions
Describe factors that require adjustment for braking and accelerating in order to account for runway conditions

A standardized method of reporting in relation to airplane performance data.
Improving the safety of airport operations.
Complete a Runway Condition Report (RCR) to assess the performance of a take-off and landing
Summarize the end-to-end process of assessing and reporting runway conditions

WHY LEARN CREW RESOURCE MANAGEMENT?

Strengthens decision-making in day-to-day operations and high-stress situations—significantly reducing the risk of human error, which remains a leading cause of aviation incidents.
CRM teaches individuals how to function more effectively as part of a team. It focuses on leadership, mutual respect, and shared responsibility—essential qualities in high-pressure environments.

Aviation demands fast, accurate decisions. CRM gives structured ways to manage workload, assess risks, and make sound judgments under pressure.
A shared language and mindset supports a safety-first culture that improves over time and helps organisations meet regulatory and reputational expectations in a fast-changing industry.

Crew resources available need to be managed carefully at any given time to maintain the highest level of safety. Bringing all its resources together, Scandlearn has designed a psychologically-focused Crew Resource Management (CRM) e-course looking at human behaviour.

Over the years, the investigation into aviation accidents has shown that more than 70% of air crashes involve human error rather than adverse weather or equipment failure. These errors include a breakdown in leadership, teamwork/coordination and decision-making. The aviation community developed a new type of psychological training for flight crew, known as CRM, to counteract these errors and omissions.

Why CRM Training for Flight Crew Matters in Aviation

Increased Safety Levels
CRM training directly addresses human error—the leading cause of aviation incidents—by improving communication, decision-making, and situational awareness. It enables all crew members to speak up and act, creating a more alert and safety-focused team environment.

Higher Efficiency & Productivity

Improves efficiency and productivity by fostering clear communication, defined roles, and strong teamwork. This reduces delays, prevents errors, and ensures tasks are completed smoothly—helping crews perform better under pressure and keeping operations on track.

Long-term Crew Skills

Regular CRM training builds long-term skills like emotional intelligence, self-awareness, and adaptive thinking. These qualities help flight crew remain calm under pressure, respond effectively to change, and lead with confidence—supporting safer, more resilient aviation careers over time.

Further Benefits of CRM Training for Flight Crews

Builds Mutual Trust: By aligning crew behaviours, expectations, and communication in high-pressure operational environments.
Reduces Stress: Structured coordination, helps crew members stay focused, calm, and clear during demanding situations.
Encourages Proactive Risk Management: CRM training fosters situational awareness and early identification of potential safety threats.

Why Choose Our Course

Important and In-depth Content: This updated course covers every key aspect of Crew Resource Management training for flight crews.
Modern Training Approach: Like all Scandlearn courseware, this course is designed not only to train your team but to help make the training experience a better one with visually engaging course material.
Competency-Based Training Approach: Our CBTA format focuses on knowledge, skills and attitudes enhancing learning outcomes.
Regularly Updated: Scandlearn is dedicated to ensuring that our Crew Resource Management training stays up-to-date with the required frequent updates from regulators.

Course Structure

Our Crew Resource Management (CRM) training structures all key subjects into twenty modules.

Created Using CBTA

This course is developed in our latest Competency-Based Training and Assessment (CBTA) training framework and is found in our LMS course builder. The course is found in the LMS Course Builder where the course can be previewed and made available for your crew. Contact the Scandlearn training department at training@scandlearn.com if you have any further questions.

Target Audience

This course is designed for flight crew, but the content and material in this training is also applicable to other members in an aviation organisation and can be used as CRM training for those teams.

Compliance and Relevance

Regulatory Compliance:
This training program and skill test complies with EASA and UK Regulation EU 965/2012 ORO.FC.115, 215 & 230 and ORO.CC.115, 125. Course Version number 1.23.1.
Course Version:
We continually update our content to stay at the forefront of industry needs and best practices, reflecting our commitment to providing the most up-to-date and relevant training.