General Subjects
Crew Resource Management (CRM)

WHY LEARN GLOBAL REPORTING FORMAT (GRF)?
- This training is suitable for both winter and tropical runway surface conditions
- The objective to give relevant, reliable information on the runway surface condition.
- Explain the need for and fundamental requirements of the GRF for assessing and reporting runway conditions
- Describe factors that require adjustment for braking and accelerating in order to account for runway conditions
- A standardized method of reporting in relation to airplane performance data.
- Improving the safety of airport operations.
- Complete a Runway Condition Report (RCR) to assess the performance of a take-off and landing
- Summarize the end-to-end process of assessing and reporting runway conditions
Crew resources available need to be managed carefully at any given time to maintain the highest level of safety. Bringing all its resources together, Scandlearn has designed a psychologically-focused Crew Resource Management (CRM) e-course looking at human behaviour.
Over the years, the investigation into aviation accidents has shown that more than 70% of air crashes involve human error rather than adverse weather or equipment failure. These errors include a breakdown in leadership, teamwork/coordination and decision-making. The aviation community developed a new type of psychological training for flight crew, known as CRM, to counteract these errors and omissions.
Created Using CBTA
This course is developed in our latest Competency-Based Training and Assessment (CBTA) training framework and is found in our LMS course builder. The course is found in the LMS Course Builder where the course can be previewed and made available for your crew. Contact the Scandlearn training department at training@scandlearn.com if you have any further questions.
TOPICS INCLUDED
- What is CRM?
- Accident rate over the past 40 years
- L-H/L-S/L-E/L-L Systems
- Our five senses
- Human error
- Decision-making
- Stress - an instinctive defence mechanism
- History of CRM
- SHELL model
- How the brain works, the reptile brain and the controlling brain
- Short term, long term and motor memory
- Swiss cheese model
- Unintentional and intentional error
- Fatigue
1. CBTA Presentation
2 min 12 parts
2. We would like to know a little bit about you
2 min 3 parts
3. Introduction
19 min 30 parts 10 questions
4. Human Factors in Aviation
25 min 37 parts 10 questions
5. Human Performance and Limitations
24 min 43 parts 10 questions
6. Threat and Error Management
28 min 50 parts 10 questions
7. Personality Awareness, Human Error and Reliability
32 min 46 parts 10 questions
8. Stress and Stress Management
16 min 32 parts 10 questions
9. Fatigue and Vigilance
19 min 34 parts 10 questions
10. Assertiveness, Situational Awareness, Information Acquisition and Processing
20 min 39 parts 10 questions
11. Automation and the Philosophy on the Use of Automation
26 min 41 parts 10 questions
12. Specific Type-Related Differences
6 min 11 parts 4 questions
13. Monitoring and Intervention
19 min 35 parts 10 questions
14. Shared Situational Awareness, Information Acquisition and Processing, and Decision- Making
19 min 34 parts 10 questions
15. Workload Management
25 min 43 parts 10 questions
16. Effective Communication and Coordination
27 min 40 parts 10 questions
17. Leadership, Cooperation, Synergy, Delegation, and Group Decision-Making
37 min 53 parts 10 questions
18. Resilience
19 min 35 parts 10 questions
19. The Surprise and Startle Effect
19 min 36 parts 10 questions
20. Cultural Differences
18 min 40 parts 10 questions
21. The Operator’s Safety Culture, Company Culture, and Standard Operating Procedures (SOPs)
22 min 39 parts 10 questions
22. Effective Communication and Coordination with Other Operational Personnel and Ground Services
14 min 29 parts 10 questions
23. Last questions before you leave
2 min 3 questions
CERTIFICATION TEST
Crew Resource Management (CRM)
FEATURES
7 hrs 24 min
General Subjects
20 modules
English
Initial and recurrent
Appstore and Google Play
Course renewal: 12 months
Assessments:
- Question pool
Applicable for:
Flight Crew
Cabin Crew
Ground Crew
REGULATORY COMPLIANCE
Our course closely follows the EASA regulations but is also suitable for operators complying with other standards globally.

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Discounted rate: €50*
*A valid Evolve LMS license is required for this discount to apply. Learn more.

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